Privacy Policy

Who we are

Toolbox Consult is a construction health and safety consultancy. For privacy questions or requests, contact us at info@go-toolbox.co.uk or call +44 161 706 1978.

Information we collect

When you contact us through the website, we may collect your name, company name, email address, telephone number and the information you include in your message. We may also receive information you choose to provide when contacting us directly by email or telephone.

How we use your information

We use enquiry information to respond to your request, discuss relevant construction health and safety support, prepare proposals where requested, and maintain appropriate records of our communications. We do not use enquiry information for unrelated purposes.

Our usual basis for using this information is our legitimate interest in responding to business enquiries and, where relevant, taking steps at your request before entering into a contract. Where you give consent, you may withdraw it at any time by contacting us.

Form processing and sharing

When you submit an enquiry, we also include the entry page, referring website and any campaign or paid-click identifiers available during that page session to help identify where enquiries came from. These are held in page memory until submission, without source-tracking cookies. Our website enquiry form is processed using Formspree, which receives and transmits the information you submit so that it can be delivered to Toolbox Consult. We may also use trusted service providers where necessary to operate our business systems or comply with legal obligations. We do not sell your personal information.

Retention and security

We keep enquiry information only for as long as reasonably necessary to respond to you, manage our business records, meet legal or regulatory obligations, or deal with any related issue. We take reasonable steps to keep information secure and limit access to people who need it for these purposes.

Your rights

Depending on the circumstances, you may have rights to request access to your personal information, ask for it to be corrected or erased, restrict or object to processing, request portability, or withdraw consent. To make a request, contact us using the details above. You also have the right to raise a concern with the UK Information Commissioner's Office.

Cookies and analytics

This website uses optional Google Analytics to understand visits, traffic sources, page views and contact actions, and Google Ads conversion measurement to understand whether advertising results in a genuine enquiry. Google measurement is disabled unless you choose “Accept” in the website notice. If enabled, Google may use cookies or similar identifiers to measure website activity and attribute an enquiry to an advertisement. Contact-link clicks are measured as actions, not confirmed enquiries. A lead event is recorded only after the website form is successfully submitted. Google signals and advertising personalisation are disabled. We do not enable enhanced conversions or send your name, email, phone number or message from the enquiry form to Google.

You can decline optional measurement and still use every part of the website and enquiry form. Your choice is stored in your browser so that the notice does not appear on every page.

Changes to this notice

We may update this notice when our website or information-handling practices change. The latest version will always be published on this page.